Policy and Procedure for Issuing Immediate Correction Orders (24 Hours) 620-01-120-01-01

(Revised 3/20/12 ML #3317)

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“By immediately,” the provider must comply within 24 hours. All time periods commence with the date of receipt by the provider of the correction orders.

 

The immediate correction order should be issued even if:

 

  1. The date of incident is not the same day as the date of knowledge.

 

  1. There are other infractions that warrant a regular correction order.

 

  1. Documentation
    1. Document the conduct that violates the rules.
    2. Document the names of witnesses present at the time the conduct is observed.
  2. Include the following information in the order:
    • Specific rule or code section violated
    • Facts that back up the violation
    • Suggested method of correction
    • Time allowed for correction (calculate date it should be completed using calendar days)
    • Amount of fiscal sanction
    • Notice that this information will be provided to CCA
    1. If multiple violations exist, contact the regional office.

 

  1. Use SFN 379 to issue an immediate correction order.
  1. Leave a completed copy of the SFN 379 with the provider, or inform the provider of the necessary correction and send a copy of the SFN 379 by certified mail immediately upon returning to the office.

  2. If the provider refuses certified mail, the authorized agent should place the correction order in a plain white envelope with a return address and re-mail. If the envelope does not come back, the correction order is considered delivered.

  3. The provider shall provide a written response to all correction orders detailing the action taken to correct the violation. The written response must be provided to the authorized agent within the time allowed for the correction. The provider shall also send the signed SFN 312 to the authorized agent.

  4. Send copies of all correction order notices to regional office.
  1. A copy of the correction order will be maintained in the county office, provider’s file, and the regional office.
  1. The authorized agent shall notify the Child Care Aware of North Dakota of the immediate correction order.